How Can We Help?
Connect with the right team for your needs
Whether you have questions about our services, need technical support, want to explore partnerships, or simply want to learn more about Adappt, we're here to help. Our team responds to all enquiries within one business day.
Schedule a CallMultiple Ways to Connect
General Enquiries
Response: within 24 hours. Best for: general questions, service info, initial consultations. Monday-Friday, 9am-5pm GMT.
Technical Support
Response: 4 hours (urgent), 24 hours (standard). Best for: Existing clients needing urgent help or system assistance. 24/7 critical issues.
Sales & Partnerships
Response: Same business day. Best for: New projects, partnership opportunities, procurement. Monday-Friday, 9am-5pm GMT.
Media & Press
Response: 4 hours for urgent media. Best for: Press enquiries, speaking requests, media resources.
Executive Consultation
Direct access to Adappt's senior leadership
Your time is valuable. So is ours. This direct line connects you with Adappt's senior leadership—the people who built WHO's pandemic systems, scaled national infrastructure, and have been solving complex technology challenges for 15 years. No sales teams. No discovery calls. Just experienced practitioners ready to discuss your critical systems.
Request ConsultationWhat to Expect
Initial Response
(within 4 hours)
Preparation
(24 hours)
Executive Consultation
(30-60 minutes)
Follow-Up Proposal
(48 hours)
Common Questions
Here are some of the most frequent questions we receive, from general enquiries to executive consultations.
General Enquiries & Contact
Email is typically fastest for non-urgent matters. For new business opportunities, our partnerships email gets priority routing. For technical emergencies, use the emergency hotline.
Absolutely. We welcome client visits to our London and Manchester offices. Please schedule in advance so we can ensure the right team members are available.
The more context, the better. Include your industry, project scope, timeline, and any specific challenges you're facing. This helps us route your enquiry to the right expert.
We acknowledge all enquiries within 1 hour during business hours. Full responses typically come within 24 hours, often sooner for urgent matters.
Consultations & Projects
No. Our initial executive consultation is complimentary for qualified organisations. It's an opportunity to discuss your needs, explore potential solutions, and determine whether there's a strong fit for a long-term partnership.
For urgent needs, we can mobilize teams within 48 hours. Standard engagements begin within 2 weeks.
If there's mutual fit, we'll provide a detailed proposal within 48 hours. If not, we'll explain why and suggest alternatives.
No pressure. If timing isn't right, we'll stay in touch and be ready when you are.
Legal & Confidentiality
Yes, we regularly sign NDAs before detailed discussions. We have a standard mutual NDA available, or we're happy to review yours.
Absolutely. Send it over and we'll execute before our consultation.
Ready to Get Started?
We're here to help, whatever your needs. From initial consultations to ongoing support, we've committed to providing the responsive, helpful service that makes working with Adappt a pleasant experience.
All enquiries are handled confidentially and in compliance with GDPR.